ce tech 1 - module 1

computer

an electronic device, operating under the control of instructions stored in its own memory

1

information processing cycle:

• collects data - input

2

information processing cycle:

• processing

3

information processing cycle:

• produces information - output

hardware

electric, electronic, and mechanical components

input

(components of a computer)

_____ device - allows you to enter data and instructions into a computer

output

(components of a computer)

_____ device - hardware component that conveys information to one or more people

system unit

(components of a computer)

_____ device - case that contains the electronic components of the computer that are used to process data

storage

(components of a computer)

_____ device - holds data, instructions, and information for future use

communications

(components of a computer)

_____ device - enables a computer to send and receive data, instructions, and information to and from one or more computers or mobile devices

input

(components of a computer)

_____ device - printer

storage

(components of a computer)

_____ device - optical disc drive

output

(components of a computer)

_____ device - monitor

input

(components of a computer)

_____ device - webcam

output

(components of a computer)

_____ device - speakers

input

(components of a computer)

_____ device - keyboard

storage

(components of a computer)

_____ device - hard disk drive

input

(components of a computer)

_____ device - scanner

storage

(components of a computer)

_____ device - usb flash drive

input

(components of a computer)

_____ device - microphone

storage

(components of a computer)

_____ device - memory cards

storage

(components of a computer)

_____ device - card reader/writer

storage

(components of a computer)

_____ device - external hard disk

communications

(components of a computer)

_____ device - modem

it

the technology used to store, manipulate, distribute, or create information

internet

a worldwide collection of networks that connects millions of businesses, gov’t agencies, educational institutions, and individuals

social networking web site

encourages members to share their interests, ideas, stories, photos, music, and videos with other registered users

decision making

(importance of it in business)

comprehensive market research enabling the management to make the right decision

decision making

(importance of it in business)

market research (online surveys, forums, blogs, and group discussions)

decision making

(importance of it in business)

big data, google analytics, and microsoft crm dynamics which extracts useful information

marketing business growth

(importance of it in business)

enables the management to identify its target market and observe their trends and needs

digital marketing

(importance of it in business)

enables businesses to promote their products or services all over the world

digital marketing

(importance of it in business)

includes many concepts like search engine optimization, pay per click, blogging, discussion forum, email shot, sms, mms, social media marketing, and smartphone app ads

support satisfaction

(importance of it in business)

customer _____ - providing many channels to communicate with the customer

customer relationship management systems

(importance of it in business)

holds valuable data for understanding customer behaviors and future needs

resource management

(importance of it in business)

allow managers to monitor their organizational resources virtually anywhere

inventory

(role of it in the modern organization)

_____ management - track the quantity of each item a company maintains, triggering an order of addt’l stock when the quantities fall below a predetermined amount

pos system

(role of it in the modern organization)

ensures that each time an item is sold, one of that item is removed from the inventory count, creating a closed information loop betweel all departments

data

(role of it in the modern organization)

_____ management - stores and maintains a tremendous amount of historical data economically which benefits the employees from immediate access to the documents they need

management information systems

(role of it in the modern organization)

track sales data, expenses, and productivity levels

management information systems

(role of it in the modern organization)

track profitability over time

management information systems

(role of it in the modern organization)

maximize roi and identify areas of improvement

management information systems

(role of it in the modern organization)

assist managers track sales daily, allowing them to immediately react to lower-than-expected numbers

customer relationship management

(role of it in the modern organization)

captures every interaction a company has with a customer